Q1. What is Leeglin?
Leeglin is an online platform that connects users with legal professionals for consultations. We act as a facilitator and do not provide legal advice ourselves.
Q2. Who can use Leeglin?
You must be at least 18 years old and legally capable of entering into contracts under Indian law.
Q3. Is Leeglin responsible for the quality of legal advice?
No. All lawyers on the platform are independent professionals. Leeglin does not guarantee outcomes of consultations.
Q4. Do I need an account to use Leeglin?
Yes, you must register with valid details (name, email, contact number, etc.) to use our services.
Q5. How do I protect my account?
You are responsible for keeping your login credentials confidential. If you suspect unauthorized use, report it immediately.
Q6. What are my responsibilities as a User?
Use the platform lawfully and respectfully
Do not misuse it for fraudulent, illegal, or misleading activities
Do not share offensive/abusive content
Do not attempt hacking or disrupting services
Q7. What are the responsibilities of Lawyers?
Lawyers must provide honest, professional, and lawful services. Any misconduct may result in suspension or termination.
Q8. How do payments work?
All payments must be made as per the Payment Policy (via secure third-party gateways).
Q9. Can I get a refund?
Refunds are possible only in specific cases mentioned in our Refund Policy. Bookings once confirmed cannot be cancelled by the user.
Q10. How do I book a consultation?
All bookings must be done through the Leeglin app.
Q11. What if I miss my scheduled consultation?
If you miss or delay joining, refunds will not be issued. Instant consultations are subject to lawyer availability.
Q12. What personal data does Leeglin collect?
We collect:
Contact details (email, phone number)
Demographic info (gender, DOB, PIN code)
Usage data (appointments, interactions)
Voluntary info (documents, images)
Practitioner details (qualifications, experience, etc.)
Q13. How is my data used?
Your data helps in:
Booking appointments and enabling chats/calls
Processing payments
Improving services and user experience
Sharing with lawyers for consultation purposes
Q14. Is my data secure?
Yes, we use encryption, secure servers, and confidentiality practices. However, no system is 100% secure, so safeguard your credentials.
Q15. Does Leeglin share my data with third parties?
We may share data with trusted service providers (payment gateways, hosting, etc.), or as required by law. We do not sell your data to advertisers.
Q16. What happens if I misuse the platform?
Your account may be suspended or terminated for violating terms, fraud, or illegal activities.
Q17. Which laws apply to Leeglin?
These terms are governed by Indian law. Any disputes fall under the jurisdiction of courts in New Delhi.
Q18. Can Leeglin change its terms or policies?
Yes. Terms and Privacy Policy may be updated anytime. Continued use of the platform means you accept the changes.
Q19. Is Leeglin available for children under 18?
No. The platform is not intended for minors, and we do not knowingly collect data from them.
Q20. How do I contact Leeglin for queries?
📧 Email: info.leeglin@gmail.com
🌐 Website: www.leeglin.com
📍 Address: G/F Parking, Near Pole No-NJFP242SI, Barthal, New Delhi, South West Delhi-110077